My Jaguar
Introducing our business

A message from our Managing Director

"I feel incredibly proud of my team who have helped me to grow a business with one of the best reputations in the industry.

As a family business we deliver exemplary customer service by putting our staff and customers at the heart of everything we do.

If you are an existing customer, I would very much like to thank you for your custom and look forward to serving you for many years to come."

Paul Roberts, Founder and Managing Director

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  • Our staff are highly skilled because we invest so heavily in them - they make us who we are and we value them! We carry out proper technical interviews and support them throughout delivery.
  • We're accessible at all levels and at all times, from the engineer on call, to our Managing Director.
  • We're 100% dedicated to Maintenance and Engineering and specialise in the City, West End and Canary Wharf.
  • We’re a family-owned business, free of external influences.
How we deliver exceptional service
  • Our business is highly organised. We have well evolved teams dedicated to specific tasks, so that our account managers can focus on ensuring you get just what you need.
  • We invest heavily in a robust mobilisation process, because we know that investment at this stage is highly critical to the smooth running of your facilities in the long term.
  • We limit growth to 15% and we limit the number of contracts assigned to our account managers - to ensure we can deliver a best in class service on every contract, for the duration, not just at the start!
  • Our staff are highly skilled because we invest so heavily in them - they make us who we are and we value them! We carry out proper technical interviews and support them throughout delivery.
  • We're accessible at all levels and at all times, from the engineer on call, to our Managing Director.
  • We're 100% dedicated to Maintenance and Engineering and specialise in the City, West End and Canary Wharf.
  • We’re a family-owned business, free of external influences.
  • Our business is highly organised. We have well evolved teams dedicated to specific tasks, so that our account managers can focus on ensuring you get just what you need.
  • We invest heavily in a robust mobilisation process, because we know that investment at this stage is highly critical to the smooth running of your facilities in the long term.
  • We limit growth to 15% and we limit the number of contracts assigned to our account managers - to ensure we can deliver a best in class service on every contract, for the duration, not just at the start!
Priding ourselves on Technical Excellence

As a specialist in the operation and maintenance of complex building services systems, technical competence is crucial.

We have a robust technical interview, which identifies the strengths and weaknesses of each candidate.

We issue knowledge guides to our staff identifying precisely what we expect them to know about the systems in their charge, as well as building-specific information, such as points of isolation and system set-points.

No one knows everything, so we ensure that our Accounts Managers are equipped to support our site teams. Lastly, our Technical department are at hand to offer support and advice across the full spectrum of Building Services engineering.

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News
Jaguar secure several new propeties in EC2, EC3, EC4 & SE1
Jan. 15, 2021

Jaguar are continuing into 2021 with more positive news...

We are excited to announce that we have been appointed as the chosen service providers for the M&E maintenance services in EC2, EC3, EC4 and SE1.

As always, our teams have been working hard to ensure that the new properties are fully supported, mobilised and ready to go from day 1.

A huge thank you goes to our Mobilisation, Account Management and Site teams for continuing to provide our clients both existing and new, with an excellent service.

Further details on the new properties will be released soon.

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A positive start to 2021...
Jan. 6, 2021

Happy New Year!

We are delighted to be starting 2021 with some good news from our Projects department, who have successfully secured a second project at Belgrave House.

The project works will involve the design and replacement of the landlords BMS System from basement level, to floor 5. The Projects team will be working in collaboration with the incumbent BMS service provider and Jaguar’s onsite maintenance team.

The Project duration will be approximately 20 weeks, with works already well underway.

For further information on our Projects team and how they can help you, please contact our Head of Projects ...

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We’re doing things a little differently this year…
Dec. 24, 2020

As this year has been so different for all of us in so many ways, Jaguar decided to change our approach to gift giving in 2020.

For the last 25 years, Jaguar have delivered small gift packages to all of our clients’ premises as a token of our thanks for their ongoing custom and support. This year, due to the real suffering caused in many areas of our society, we have instead decided to support some of those struggling to exist in what has become a very tough environment for many.

We are therefore contributing £30K to the Trussell Trust ...

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Welcoming Richard Horton to our HO Account Management team
Dec. 18, 2020

We are delighted to welcome Richard Horton to our Account Management team based at Head Office.

Richard started with Jaguar in 2014 as a Capacity Manager and has worked at several sites across the organisation. In 2017, Richard became a Site Based Account Manager for some of our largest estates, managing the portfolios through notoriously challenging defect liability periods.

Richard commented:

“In my 6 years at Jaguar, I have worked alongside many of our customers and site teams, and have been fortunate enough to build some long-standing relationships. I am excited to be taking on a new challenge where I ...

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Jaguar Projects secure Chiller Replacement at Eastworth House, Chertsey
Dec. 10, 2020

Jaguar Projects were awarded the works to replace the existing Chiller at Eastworth House with a new high efficiency Daikin Screw Inverter Chiller.

In addition to this, Jaguar Projects will also be replacing the duty / standby Primary Chilled Water Pump Set and will be undertaking a building wide flushing exercise of the Chilled Water System.

Works are currently ongoing and the project completion date is scheduled for this month.

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Jaguar secure Thames Court
Dec. 2, 2020

Following a competitive tender process, Jaguar are delighted to announce that we have secured the hard services contracts for both Thames Court and Rabobank.

The building is located on Upper Thames Street and covers 322,900 sq ft along the front of the River Thames. The central skylit atrium is the buildings focal point, with offices arranged over five upper floors.

The on-site team will be led by our new Account Manager Lee Tristram, who has over 20 years’ experience working in critical systems for a leading US Investment Bank.

Steve Jackaman, Operations Director said:

“We are really excited to ...

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Jaguar welcomes Lee Tristram, Account Manager
Nov. 26, 2020

We are pleased to welcome Lee Tristram to our Account Management department.

Lee has over 20 years’ experience in the industry, a majority of this has been spent working in critical systems for a leading global US Investment Bank. Lee’s expertise in this field brings key operating experience in business-critical systems which will continue to enhance the engineering capabilities at Jaguar.

Lee commented:

“In my short time with Jaguar, I have witnessed the exceptional ethos that is amongst the team and is also demonstrated to Jaguar's customers. I look forward to being a part of Jaguar's continual growth within ...

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Jaguar secure 107 Cheapside, London EC2
Nov. 20, 2020

Jaguar are pleased to announce that we will be providing Mechanical, Electrical, and Building Fabric maintenance requirements at 107 Cheapside.

The building covers 183,000 sq ft of Cheapside and is centrally located within London’s business space of EC2, just two minutes' walk from Bank, St Paul’s, and Cannon Street stations. The area is well known for its renowned shopping centre, One New Change and is a sought-after location for businesses looking for contemporary office space within the City.

Ian Fairley, Account Manager commented:

“We are keen to get started at 107 Cheapside and work with the engineering ...

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